Shipping policy
Shipping Information
Order Processing
- Orders are usually processed within 1–3 business days, excluding weekends and public holidays.
- Once your order is dispatched, you’ll receive a confirmation email with tracking details.
Delivery Locations
- We currently ship Australia-wide.
- Delivery timeframes may differ depending on your delivery address and the courier.
Estimated Delivery Times
- Metro areas: 2–7 business days
- Regional & rural areas: 4–10 business days
- Delivery timeframes are estimates only and may be affected during peak seasons, public holidays, or courier delays.
Shipping Charges
- Shipping costs are calculated at checkout based on your delivery address and order size.
- Any free shipping offers will be clearly displayed at checkout when applicable.
Delivery Responsibility
Once your order has been dispatched, responsibility for delivery rests with the courier service. If you experience delays or issues, please contact us and we’ll assist where possible.